MXR Promo REv3_00_03_05_14
The values we operate by.

Values & Quality

Our mission is to deliver comprehensive solutions, products, training, services, and supplies, from a single source. These concise values guide every interaction, ensuring we always operate with integrity and a focus on partnership.

MXR Imaging is The Imaging Solutions Company. We are your trusted partner in the healthcare industry, committed to improving your clinical and financial success through innovative medical imaging solutions.

Our Foundational Values: Partnership & Integrity

Our mission is to deliver comprehensive solutions, products, training, services, and supplies, from a single source. These concise values guide every interaction, ensuring we always operate with integrity and a focus on partnership.

  • Be a Team Player: We focus on the team’s success, not individual credit. We are here to assist and help, taking pride in our company’s outcomes.
  • Be Nice: We cherish working relationships with co-workers, customers, and suppliers. We extend this approach across the industry, believing a customer-first approach is the only way.
  • Be Honest: We face problems directly and speak openly. Our word is gold, and we always offer our best advice, even if it doesn’t directly benefit MXR.
  • Be Industrious: We work hard, anticipate issues, and proactively address future needs. We are dedicated to finding solutions.
  • Be Creative: We challenge ourselves to approach problems with fresh perspectives. We are not afraid to try new things and discuss innovative ideas to get the job done.

Quality Policy: Compliance for Medical Imaging Solutions

Our commitment ensures we deliver outstanding Medical Imaging Solutions & reliable radiology equipment. Our quality is achieved by the following:

  • Fostering Trust: Building customer loyalty by thoroughly understanding your needs and requirements.
  • Continual Improvement: Actively improving our systems, processes, & overall performance.
  • Compliance: Fully complying with all customer & regulatory requirements to maintain the effectiveness of our Quality Management System.
  • Mutual Benefit: Developing long-term, beneficial relationships with our customers, partners, & suppliers.
  • Quality Culture: Creating a company culture where all employees actively participate in quality responsibilities & organizational objectives.

Why Choose MXR? Your Trusted Medical Imaging Distributor

When you choose MXR, you're not just buying refurbished medical equipment or supplies; you're gaining a resourceful partner dedicated to your operation's success.

Simple, Single-Source Expertise

We simplify the complex world of medical imaging. We are experts in all facets of medical imaging, ready to train, educate, consult, and advise. With six decades of experience, we offer a unified source for all products, training, services, and supplies.

Comprehensive Uptime Support: The MXR Advantage

Partnering with MXR means you have your own healthcare emergency service—a dedicated, national equipment service provider ensuring maximum uptime. Our field engineers cover the entire U.S. and Canada, providing rapid repair and proactive preventative maintenance services. Our support extends to specialized services like comprehensive MRI Refrigeration & Helium Services, including remote monitoring to prevent catastrophic cryogen loss, and expert repair for components like ultrasound probe and MRI coil repair. This holistic approach keeps your critical assets operational.

Lifecycle Planning & Project Management

We manage the foundational planning for system longevity. This begins with our Project Management team, which acts as your “Easy button” to consult on technology lifecycles and develop cost-effective solutions. It also includes essential Shielding services, covering manufacturing, testing, installation, and service for RF, Magnetic, and Radiation Protection systems, guaranteeing safety and compliance.

Physical Logistics & Mobile Solutions

We handle the physical movement and temporary needs of your equipment. Our Equipment Relocation Services manage everything from de-installation and mechanical rigging to transportation and reinstallation of all major modalities (MRI, CT, PET/CT, DEXA). For volume increases or transitions, our Mobile Imaging Services (Rentals) offer high-quality, state-of-the-art mobile fleets for both short- and long-term needs.

Training & Workforce Empowerment

We are committed to empowering your in-house teams. We provide superior Clinical Applications Training with CEUs for your staff on new equipment to ensure a smooth transition. Furthermore, we host specialized Clinical Engineering Training programs designed to empower your internal service teams with the expertise needed to execute various general radiology and ultrasound maintenance tasks.

Comprehensive Access to New & Pre-Owned Equipment

We offer complete access to new and pre-owned systems. Whether you need a full CT Scanner installation or a simple Ultrasound Probe, we source inventory, manage logistics, and deliver the specific solutions required for your clinical and financial success.

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