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MRI Maintenance & Service Support

Maximize uptime and patient throughput with the largest independent MRI service provider in the U.S. We deliver expert, cost-effective maintenance across all major platforms, including GE, Siemens, Philips, and Canon.

The Nation's Largest Independent MRI Service Network

As the leading independent medical imaging services organization in the United States, MXR Imaging provides a total solutions approach to MRI maintenance. Our goal is to gain a deep understanding of your clinical needs and align with your facility as a partner. We offer customizable service agreements designed to help lower your total cost of ownership by up to 30% while supporting improved system reliability. Whether you manage a large hospital network or a specialized orthopedic practice, our mission is to help ensure your imaging suite operates at peak efficiency so you can focus on patient care.

Scalable MRI Service Plans to Fit Your Budget

We provide flexible service solutions tailored to the specific clinical and economic needs of your facility. Our plans allow you to choose the level of support that best matches your internal capabilities and financial requirements.

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  • Full Service Support: Our most comprehensive option, providing "bumper-to-bumper" coverage. This plan includes all parts, labor, travel, and preventative maintenance for maximum peace of mind and predictable budgeting.
  • Shared Service: Designed for facilities with in-house biomedical or clinical engineers. MXR provides the high-level technical expertise and parts support your team needs to handle primary maintenance while having a safety net for complex repairs.
  • Preventative Maintenance (PM) Agreements: A focused solution to ensure your equipment meets regulatory compliance and OEM performance standards. Regular PMs help extend the lifespan of your capital investment and identify potential issues before they cause downtime.
  • Fully Customizable Agreements: If a standard tier doesn't fit, we can build a completely bespoke service plan that addresses your unique modality mix, usage volume, and coverage hours.

If your initial warranty has expired, choosing MXR Service can aid in reducing your total cost of CT and PET/CT system ownership compared to OEMs.

Technical Capabilities & Multi-Vendor Support

Our comprehensive technical resources provide your facility with a robust infrastructure for equipment longevity and operational efficiency.

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Project Management & Professional Services

Beyond standard maintenance, MXR provides full lifecycle support for your MRI equipment. We handle the logistical and technical complexities of system changes, allowing your clinical team to remain focused on patient outcomes.

  • Turnkey Solutions: Comprehensive project management from site planning and RF shielding verification to final system hand-off. Our project managers coordinate every detail of your imaging suite development to ensure a seamless transition.
  • MRI System Installation: Expert multi-vendor equipment installation services. Our team manages the mechanical and electrical integration of your system, ensuring it is calibrated and ready for clinical use according to OEM specifications.
  • System Relocation & De-installation: Professional planning and execution for moving MRI systems within your facility or across the country. We manage the entire process, including ramp-down, cryogen stabilization, rigging, and transport.
  • Equipment De-installation: Safe and compliant removal of legacy systems, ensuring environmental standards and facility safety protocols are met.

OEM Quality Parts & Component Support

As home to the largest imaging part inventory in the Americas, we stock over 1,000,000 medical imaging parts to ensure rapid turnaround and system uptime.

  • Extensive Multi-Vendor Inventory: Our nationwide distribution centers provide new, used, and Platinum Certified parts for GE, Philips, Siemens, Canon/Toshiba, Konica, and other major OEMs.
  • Comprehensive Modality Support: We supply parts, components, and supplies for MRI as well as CT, X-ray, Ultrasound, C-Arms, Cath Lab, and Mammography.
  • ISO 13485 Certified Quality Assurance: Every part goes through our rigorous QA program to ensure it meets OEM specifications before it leaves our facility.
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Remote helium monitoring system for MRI cryogen levels by MXR Vision.

24/7 Remote Monitoring & Field Engineering

We don't just wait for your system to fail. We combine local engineering presence with proprietary technology to restore service quickly and stop future downtime before it starts.

On-Site Expert Service Engineers

  • National Scale, Local Presence: Experienced Field Service Engineers located across the U.S. and Canada for fast on-site restoration.
  • Expertly Trained: Engineers undergo continuous training and competency certification on the most current major manufacturer platforms.

MXR Vision: 24/7 Remote Magnet Monitoring

Our magnet-monitoring system provides 24/7 oversight of critical components and environmental systems. Standard with Platinum Certified scanners and full service agreements, it allows for immediate remote diagnostics.

Helium Fill & Cryogen Management Services

MXR is one of the top three buyers and sellers of helium in the U.S. We provide a single-call solution for magnet stability and cryogen management to prevent quench risks.

Magnet Stability & Helium Support

  • Direct Access: Spot buys or long-term contracts with highly competitive pricing.
  • Emergency Fills: Rapid response to prevent unplanned downtime and ensure magnet stability.
  • Refrigeration Contracts: Proactive plans for Leybold and Sumitomo products, including preventative cold head and adsorber replacement every two years.

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Expert MRI Coil Repair & Restoration

MRI coil repair is a specialized field requiring a high degree of technical precision. MXR provides a cost-effective alternative to expensive OEM replacements, extending the lifespan of your clinical assets while ensuring the highest quality of patient care. Our team of engineers possesses in-depth knowledge of MRI technology and is trained to manage the intricate electronic and mechanical components required for optimal imaging.


Common Repairs & Services

Electronic Failures

Resolution of broken flex circuits, damaged cables, and faulty RF amplifiers or preamps.

Mechanical Issues

Repair of latches, housings, straps, and structural housing damage.

Cosmetic Restoration

Specialized re-foaming, touch-ups, and refurbishment to "like new" condition.

System Validation

Full diagnostics, component testing, and validation to OEM specifications.


The MXR Coil Repair Process

  1. Initial Assessment: Engineers carefully inspect the damaged coil for visible structural damage, connectivity issues, or electronic malfunctions.
  2. Advanced Diagnosis: Using sophisticated diagnostic tools, we pinpoint the root cause of the issue to ensure the repair is targeted and effective.
  3. Component Replacement: Faulty elements such as wires, capacitors, or connectors are replaced with high-quality parts to restore full functionality.
  4. Calibration & Testing: Repaired coils undergo rigorous calibration to meet original manufacturer specifications and performance standards.
  5. Aesthetic Refurbishment: Coils are moved to our state-of-the-art in-house paint bay. This process restores the coil’s aesthetics while safeguarding its surface and preserving long-term performance.
  6. Quality Assurance: Every repair adheres to stringent ISO 13485:2016 measures to support accurate and reliable imaging.
  7. Final Safety Checks: Comprehensive testing for safety standards and potential hazards is conducted to protect both patients and operators.

Custom MRI Shielding & Containment Systems

A high-performing MRI requires a strictly controlled environment. MXR delivers custom-engineered, full-service shielding solutions nationally to ensure your diagnostic environment operates with clarity and safety. Poor image quality often stems from environmental interference; our specialized shielding services are focused on delivering superior system performance.

Radio Frequency (RF) Shielding

Essential electromagnetic shielding that isolates sensitive equipment by blocking RF radiation, eliminating noise and ensuring clean data acquisition.

Magnetic (EMI) Shielding

Utilizes high-permeability silicon steel to isolate equipment from static or low-frequency magnetic fields that standard RF enclosures cannot block.

Radiation Shielding

Custom lead-lined solutions designed for high-energy environments, including linear accelerators and CT suites, ensuring facility-wide compliance.

Our comprehensive process includes national design, fabrication, and rigorous performance testing to meet all regulatory and OEM requirements.

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Why Choose MXR for Independent MRI Service?

Once the immediate crisis is resolved, MXR provides a total solutions approach that addresses long-term cost, uptime, and equipment longevity.

Significant Savings

Reduce total cost of ownership by up to 30% compared to OEM contracts.

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ISO 13485:2016 certified processes for all repairs and parts.

Vendor Neutrality

Expert support for legacy and current-generation systems from all major manufacturers.

Customizable Plans

Full support, shared service, or PM-only agreements to fit your facility's needs.

Mobile MRI Solutions: Buy, Rent, or Refurbish

As the #1 mobile MRI provider in North America, MXR Imaging delivers high-quality, state-of-the-art mobile imaging trailers to hospitals, imaging centers, and government health systems. We offer a wide range of manufacturers, including Siemens, GE, Philips, and Canon, available for short-term and long-term lease or direct sale.


Benefits of Mobile MRI Services

Continuous Patient Care

Serve patients seamlessly during renovations, construction, or planned equipment upgrades.

Operational Flexibility

Reduce patient backlogs and recover quickly from natural disasters or unplanned downtime.

Budgetary Control

Avoid large capital expenditures and reduce operating costs while maintaining state-of-the-art capabilities.

Facility Flexibility

Eliminate the need for expensive facility build-outs to accommodate new imaging systems.

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Large Fleet Inventory

Immediate access to short and long-term diagnostic rental solutions.

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Custom Mobile Solutions

Specialized builds, refurbished trailers, and custom installs for new or used systems.

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Integrated Support

Our world-class engineering team provides 24/7 technical support, site planning, and installation to ensure a smooth transition for your staff and patients.

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Technical Excellence

Full RF shielding and system integration that meets OEM specifications at a significant discount versus the manufacturer.

Platinum Certified Pre-Owned Systems

Upgrade your imaging capabilities with our Platinum Certified Pre-Owned MRI systems. These units allow you to maximize revenue potential while lowering the total cost of ownership. Each Platinum Certified system includes:

  • 100-Point Refurbishment: Our MRI units go through a rigorous 100-point reconditioning process that strictly adheres to our ISO 13485 certified standards.
  • Full One-Year Warranty: Every Platinum Certified system carries a full one-year warranty for your peace of mind.

By choosing Platinum Certified equipment, you can achieve increased image quality, faster acquisition speeds, and enhanced patient safety with a cost-effective solution.

Multi-Modality Integration & Service Solutions

For healthcare systems and facilities managing complex imaging environments, MXR provides integrated service contracts that unify your equipment maintenance under a single, resourceful partner. This approach simplifies vendor management for procurement and ensures technical consistency across your department.

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CT Service & Support

Maximize uptime for your computed tomography systems with 24/7 remote monitoring, rapid tube replacement, and OEM-trained engineers specialized in GE, Siemens, and Philips platforms.

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X-ray & Radiography Service

From digital radiography upgrades to routine preventative maintenance, our field engineers ensure your X-ray systems maintain peak performance. We provide comprehensive calibration and repair services to ensure consistent image quality and equipment longevity for your facility.

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Ultrasound Service & Probe Repair

Address common pain points with portable system repairs and our dedicated probe laboratory, providing functional testing and restoration for all major transducer types.

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Full Suite Lifecycle Management

Consolidate your imaging assets into a single service agreement. We manage the technical health of your entire facility, allowing you to focus on patient care rather than administrative overhead.

Additional Infrastructure & Support

Custom-built, galvanized sheet metal radio frequency (RF) MRI shielding room with its heavy, double magnetic doors standing open.

Radiation Shielding Solutions

Ensure the safety of your facility with professional lead lining and radiation shielding construction services.

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Imaging Positioning Aids

Equip your facility with radiolucent foam wedges, head cradles, and specialized bolsters designed to improve patient comfort and image accuracy.

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Professional MRI machine relocation and medical equipment transport services for healthcare.

Equipment Relocation Services

Our team handles the heavy lifting and technical recalibration required to move your MRI systems safely to a new location.

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Turnkey Installation Solutions

From initial site planning to the final functional verification, we manage every step of your new system installation.

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Imaging Solutions by Clinical Specialty

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Diagnostic Imaging Centers & Urgent Care

Comprehensive support for multi-modality centers, covering sales, service, & complex CT/MRI financing.

Imaging Centers & Urgent Care
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Hospitals & Health Care Systems

National service programs & strategy for standardizing large equipment fleets & ensuring consistent uptime.

Hospitals & Health Care Systems
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Orthopedic & Sports Medicine

Solutions dedicated to accelerating patient diagnosis & ensuring surgical precision for high-volume orthopedic demands.

Ortho & Sports Medicine
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Veterinary Medicine

Dependable, versatile imaging solutions (X-ray and Ultrasound) built to handle the diverse needs of animal health.

Veterinary
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Chiropractic

Efficient, cost-effective digital X-ray solutions designed to maximize workflow in smaller clinical footprints.

Chiropractic
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Podiatry

Specialized, compact imaging systems tailored to the unique workflow needs of foot & ankle specialists.

Podiatry
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Optimize Your MRI Performance Today

Contact our specialists to build a service plan that prioritizes your clinical workflow and helps maximize your revenue potential.

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