National Equipment Service Coverage
Tailored Service Plans To Meet Your Needs
Managing Medical Imaging equipment across multiple facilities can be challenging as healthcare providers continue to expand their network of services and areas of coverage. MXR Imaging was created to assist the multi-site, multi-modality customers with service plans tailored to meet their needs for CT, MRI, PET/CT, Ultrasound and General Radiography with resources that include:
- Single source of Service Dispatch from anywhere in the US.
- Local, Regional and National coverage capabilities.
- Multi-vendor equipment installations and ongoing support.
- Technical Support across multi-modality equipment.
- Robust Supply Chain including part depot repair facilities.
- Service Contracts ranging from Preventive Maintenance to Full Service.
- Streamlined project management for multi-site installations, PM & relocations.
One company providing cost effective, high quality imaging equipment service and solutions for healthcare providers throughout the United States.
Our engineers are trained and certified on all manufacturers and a wide variety of imaging equipment. With an average of 20 years of experience, MXR offers a wide range of support services.
Service Maintenance and Repair
MXR Imaging’s integrated, configurable and sustainable service solutions include:
- Full Service Agreements for Most Major Platforms
- Time and Materials Service
- Preventive Maintenance
- Equipment Accreditation Consulting
- Remote Service Support
- MRI Cryo-Refrigeration and Helium Fill
- X-Ray Tube Installation
- Calibration Services
- Training and Technical Support
- Expert On-Site Service
- After-Hours Support
- Nationwide Service for the U.S. and Canada
Why Choose MXR Imaging?
MXR Imaging is a Full-Service Medical Imaging Company that offers a wide range of services that rival OEM service programs. We have a large and diverse product portfolio of new, used and reconditioned equipment for MRI, CT, PET/CT, Ultrasound, DR, CR, X-Ray and Ultrasound probes, as well as radiation protection apparel, positioning aids and more. Our size and scale allow us to provide you with products and services that meet OEM specifications at a fraction of the cost.
The MXR Imaging Service Team is one of the most experienced and well trained in the industry. Our engineers are trained and certified on all manufacturers and a wide variety of imaging equipment. With an average of 20 years of experience, MXR offers a wide range of support services. Our goal is to ensure that your equipment operates with maximum efficiency and productivity.
Our experienced, world-class service engineering team are available to you 24/7 for technical support and to ensure quick problem diagnosis and repair.
- Nationwide Service for the U.S. and Canada
- Guaranteed Phone and Onsite Response Times - All Calls Routed to a Live MXR Employee
- Guaranteed Equipment Uptimes
- Customized Service Agreements
- Access to 24/7/365 Technical Support
- One Source for All Equipment Needs
- Remote Diagnosis and Troubleshooting
- ISO 13485:2016 Certified Service Organization
- An Experienced Group of Dedicated Professionals Working on Your Behalf
- Our Highly Competitive Pricing Will Help You Succeed
- Planned Maintenance Visits (Per OEM Specifications)
- Priority On-Site Response
- Telephone Technical Support
- Multi-Vendor Repairs for a Wide Variety of Imaging Systems
Please complete the form on this page to reach one of our specialists.
Please complete the form on this page to reach one of our specialists.
General Radiography
MXR Imaging offers repair and maintenance programs for X-Ray systems and support equipment that fit your particular situation and budget.
- Nationwide Service for the U.S. and Canada - for immediate help, call (888) 278-9933
- Maintenance & Repair Services needed for X-Ray equipment, and DR/CR systems
- Preventative Maintenance, updates, calibrations, remote monitoring, and parts
- Scheduled Maintenance that meet or exceed OEM standards
- Combined PM & Labor Agreements to include both system required maintenance and labor
- Customized Service Agreements based on the specific needs of your facility and budget
Computed Tomography & PET/CT
Service Solutions are tailored to the clinical and economic needs of the facility to include Full Service, Shared Service, PM Agreements and other options. MXR Imaging offers a cost-effective, ISO-13485 certified alternative to the OEM for your CT and PET/CT service and repair. If your warranty has expired, choosing MXR Service can aid in reducing your total cost of CT and PET/CT system ownership compared to OEMs.
- After-Hours Support to Avoid Disruption to Your Operations
- Preventative Maintenance
- Full Service Coverage
- OEM Quality Replacement Parts
- System Relocation and Installation
- Time and Material Coverage
- CT Tubes Replacements
- Expert On-Site Engineering Service
Anywhere in the U.S. and Canada, MXR Imaging service engineers are ready to resolve your CT and PET/CT imaging equipment issues with total satisfaction.
Magnetic Resonance Imaging
MRI Maintenance Service with MXR Imaging is cost-effective and fast. Our maintenance service engineers will run a diagnostic and research your facility’s requirement in order to perform maintenance that fits your facility and your budget. MXR maintains an extensive inventory of MRI OEM quality parts so we can perform your maintenance in the most efficient and cost-effective way possible.
- After-Hours Support to Avoid Costly Downtime
- Preventative Maintenance
- Full Service Coverage
- OEM Quality Replacement Parts
- Refrigeration Services & Cryogens
- Remote Magnet Monitoring - MXR Vision
- Coils
- System Relocation and Installation
- Time and Material Coverage
- Expert On-Site Engineering Service
Anywhere in the U.S. and Canada, MXR Imaging service engineers are ready to resolve your MRI imaging equipment issues with total satisfaction.
Ultrasound
Our Service Engineers are trained on all major ultrasound manufacturers and models. MXR offers customizable service solutions to meet your facilities, requirements and budget.
- Customized Service - We have the ability to build the agreement that works best for you, whether an internal empowerment program for your engineers or just parts only. You decide on your coverage level.
- Full Service - Allows MXR Imaging to perform all the services needed to keep your system operating like new. This would be inclusive of preventative maintenance, 100% remedial labor, parts included and probe repairs.
- PM Only - Our FSE team will perform scheduled maintenance to meet or exceed the OEM specification to ensure that your system is running as efficiently as possible.
- PM + Labor - This combined agreement allows for the systems required preventative maintenance to take place along with covering any labor needed to service the system.
Large Inventory of Imaging Parts in Stock
OEM Quality Parts
Over 200,000 Parts In Stock
Through our extensive equipment network, MXR Imaging is able to provide a variety of New, Used, and Platinum Certified Parts from multiple Manufacturers and Models, including imaging parts, components, and supplies for:
| CT | Ultrasound |
| MRI | X-Ray |
| PET/CT | C-Arms |
| Cath Lab | Mammography |
Our large inventory of stocked parts and accessories from the top manufacturers including GE, Philips, Siemens, Canon/Toshiba, Konica, and many more are ready to ship from our national distribution centers. MXR Imaging’s Quality Assurance program is ISO 13485 certified. This means that all of our parts have been certified to meet OEM specifications prior to shipment.
MXR Imaging has an unmatched reputation for OEM quality parts at affordable pricing.
Our goal is to get you the right part to fix your problem the first time. Our service engineers will help you diagnose or confirm a problem before you even place your order.
We maintain one of the largest inventories of medical imaging systems parts in the industry.
